While others zig, there’s a way for some customer-centric companies to zag and not seek to “replace” customer service, but augment it.
I'm Chris. Here to learn and share about Consumer Behavior, Customer-Led Marketing, and Product-Led Growth for SAAS & B2B.
While others zig, there’s a way for some customer-centric companies to zag and not seek to “replace” customer service, but augment it.